Level up your resource with our website maintenance team to double the profit!
Managing a website can be quite costly and challenging, especially when technical malfunctions arise. We offer full-service website maintenance so that you can focus on your business and forget about technical issues. We assure the seamless operation of your resource, its security and efficiency.
WHAT TASKS DOES WEB-SITE SUPPORT SOLVE?
Content management Our copywriters and designers regularly post fresh information, edit existing text regarding SEO requirements and optimize media content.
Functionality development We enhance the performance of your resource and introduce necessary changes to better user experience.
Ensuring seamless operation We ensure stable operation of the website and its constant online availability.
Viruses and vulnerabilities protection Some kind of spam, program code errors and viruses can negatively reflect on the performance of the website on search engine results. We identify and eliminate all vulnerabilities on your resource and implement a protection strategy for the future.
What we do
Website maintenance 24/7;
Bug fixing and recovery;
Secutity enhancement;
Website extention;
Copywriting and content management;
Graphic design;
Customer support via Skype, phone and mail
Tariffs
Our plans are composed of a number of options you can choose from. The total price depends on several factors:
The scope of work;
The complexity of the website architecture;
The execution time framework;
Customer goals;
The longevity of collaboration;
The initial data.
Simple
Technical support
Reaction time
to the errors - 8 hours
Reaction time
to a site crash -
1 hour
The number
of standard hours
of all specialists
per month - 7 hours
The number
of extra hours
of all specialists per
month - 24 hours
Maximum amount
of web-sites being
supported - 1
Prompt elimination
of errors
and technical failures
Setting up a backup
Diagnosis of the presence
of viruses
Mini
Technical support
Reaction time
to the errors - 4 hours
Reaction time
to a site crash -
45 minutes
The number
of standard hours
of all specialists
per month - 15,5 hours
The number
of extra hours
of all specialists per month - 32 hours
Maximum amount
of web-sites being supported - 2
Prompt elimination
of errors
and technical failures
Setting up a backup
Diagnosis of the presence
of viruses
Virus removal
Start
Technical support
Reaction time
to the errors - 2 hours
Reaction time
to a site crash -
30 minutes
The number
of standard hours
of all specialists
per month - 24 hours
The number
of extra hours
of all specialists per month - 48 hours
Maximum amount
of web-sites being supported - 4
Efficiency monitoring
Prompt elimination
of errors
and technical failures
Setting up a backup
Diagnosis of the presence
of viruses
Virus removal
Storage of all necessary
technical information
Contact with the hosting
provider
Business
Technical support
Reaction time
to the errors - 30 minutes
Reaction time
to a site crash -
15 minutes
The number
of standard hours
of all specialists
per month - 32 hours
The number
of extra hours
of all specialists per month - Unlimited
Maximum amount
of web-sites being supported - 6
Efficiency monitoring
Prompt elimination
of errors
and technical failures
Setting up a backup
Diagnosis of the presence
of viruses
Virus removal
Control of the domain
delegation period and
hosting payment
Storage of all necessary
technical information
Contact with the hosting
provider
Informational support
Adding and changing sections
Programming and design
Development
and placement of banners
Expert
Technical support
Reaction time
to the errors - 15 minutes
Reaction time
to a site crash -
7 minutes
The number
of standard hours
of all specialists
per month - 48 hours
The number
of extra hours
of all specialists per month - Unlimited
Maximum amount
of web-sites being supported - 8
Efficiency monitoring
Prompt elimination
of errors
and technical failures
Setting up a backup
Diagnosis of the presence
of viruses
Virus removal
Control of the domain
delegation period and
hosting payment
Storage of all necessary
technical information
Contact with the hosting
provider
Informational support
Adding and changing
sections
Programming and design
Development
and placement of banners
Changing the graphic
design elements
Development and
placement of banners
Frequently asked questions
I'm afraid to share access to my website, what shall I do?
In strong accordance with our agreement, we guarantee the safety of all confidential data you provide us with, including passwords and registration information.
Why do I need external services for website support if
I can manage the operation of the site myself?
With our deep expertise in website development, we can transform your resource into a powerful online tool to forward your business, gain new clients and win the strict competition. Confident presence on the Internet is a must-have for any company which is aimed at further growth.
What tasks can you solve within the framework of technical support?
Our team can perform numerous tasks over website development and maintenance. Leave us a description of the issue and we will contact you to discuss everything in detail.
How quickly do you address problems?
We strive to accept all requests as quickly as possible, especially those issues that can not be delayed. More precise terms of implementation also depend on the plan.
How can I control the implementation process?
We provide our clients with monthly reports on completed tasks, costs and further work. We always follow the defined roadmap and provide our services in terms of the budget.
How to choose the right plan and define the amount of work?
All our clients are supported by a personal manager that helps to solve any issues, determine the amount of work and calculate the costs.
Do you give recommendations for improving the site?
Of course, we can do an audit of the site in order to suggest which works will be useful for attracting customers, partners, sales. And if the tariff for technical support of the site includes a SEO specialist, then you will receive tips for increasing conversions based on web analytics.
Are you interested in our service of programmatic advertising? Send us the request and we will consult to you about the price!
Make request